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Terms of Service
Welcome to our website! By using our services, you agree to comply with the following terms and conditions. Please read them carefully as they govern your access and use of our tours, activities, and website content.
1. Acceptance of Terms
By accessing and booking tours through our website, you confirm that you have read, understood, and agreed to these terms of service. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them regularly. Continued use of our services constitutes your acceptance of any changes.
2. Booking and Payments
When booking a tour with us, you are required to provide accurate and complete personal information. Payment must be made in full at the time of booking unless otherwise specified. All payments are processed securely, and we accept various methods, including credit cards and online transfers. We are not responsible for any fees charged by your financial institution related to the booking.
3. Cancellation and Refund Policy
- Cancellations by the Customer: If you wish to cancel your booking, you must notify us at least 24-48 hours before the scheduled tour date. Cancellations made within this period may be eligible for a refund, minus any processing fees. Late cancellations or no-shows will result in no refund.
- Cancellations by Us: We reserve the right to cancel or reschedule any tour due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or lack of availability. In such cases, we will offer a full refund or the option to reschedule at no extra charge.
4. Tour Modifications
We strive to offer you the best possible experience; however, certain factors may require us to modify the tour itinerary, including but not limited to weather conditions, government restrictions, or operational constraints. We will make every effort to inform you in advance of any changes, but we reserve the right to adjust the schedule as needed for the safety and quality of the tour.
5. Health and Safety
Your safety is our top priority. By participating in any of our tours, you confirm that you are physically fit and able to participate in the activities included. Some of our experiences, such as desert safaris and water sports, can be physically demanding, and it is your responsibility to assess your own abilities. Please inform us of any medical conditions, allergies, or other concerns that could affect your participation in the tour.
6. Travel Insurance
We strongly recommend purchasing travel insurance to cover unforeseen circumstances, including cancellations, medical emergencies, and lost personal belongings. We are not responsible for any personal losses, injuries, or medical conditions that occur during the tour.
7. Liability
We will not be held liable for any personal injury, property damage, or loss that occurs during your participation in any of our tours or activities. By booking with us, you acknowledge and accept that certain risks are inherent in adventure activities, such as desert safaris, city tours, boat cruises, and theme park visits. It is your responsibility to follow all safety instructions provided by our team and tour guides.
8. Code of Conduct
We expect all participants to act respectfully toward fellow travelers, our staff, and local communities. Disruptive or disrespectful behavior will not be tolerated, and we reserve the right to remove individuals from the tour without a refund if they fail to comply with these expectations.
9. Use of Website
Our website is intended to provide information about our tours and services. You agree not to use the website for any unlawful or harmful purpose, including but not limited to hacking, data mining, or transmitting any harmful material. We reserve the right to terminate your access to the website if we believe you have violated these terms.
10. Privacy Policy
Your personal information is important to us. By using our website and booking our tours, you consent to our collection, use, and sharing of your personal data in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes.
11. Intellectual Property
All content on our website, including but not limited to images, text, logos, and videos, is the property of us and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our express written consent.
12. Governing Law
These terms of service are governed by the laws of the United Arab Emirates (UAE). Any disputes arising from the use of our services or website will be subject to the exclusive jurisdiction of the courts in the UAE.
13. Force Majeure
We are not responsible for any delays or failures in performance caused by events beyond our reasonable control, including but not limited to acts of God, war, strikes, pandemics, or governmental restrictions. In the event of such circumstances, we will make every effort to reschedule the affected tours or provide a refund.
14. Contact Us
If you have any questions or concerns regarding these terms or your booking, please feel free to contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]
By proceeding with your booking, you acknowledge that you have read and understood these Terms of Service. We look forward to providing you with an unforgettable experience on your UAE tour!
